The Kocolene Family History
In August 1938, Mrs. Carrie M. Myers used a large portion of her life savings to purchase the entire capital stock of the very young Keiser Oil Company. She acquired two service stations – one in Seymour, Indiana, and the other in Columbus, Indiana – along with an old tank truck. Both service stations were new and Ms. Myers was new to the oil business, but she arrived with determination and a will to succeed. The company was renamed and branded “Kocolene” in 1943 – “Koco,” the prefix from Keiser Oil Company, and “lene,” because it was a gasoline/kerosene business. From this beginning, Kocolene has grown to one of the most respected independent oil companies in the Midwest. Expanding their operation over the years to 99 locations in nine states, sales grew to over $150,000,000 annually, while nearly 600 people became part of the Kocolene team. What started with one woman’s dream, two stations and one old tanker truck had now become nearly 100 locations staffed by local managers, supervised by regional field managers, and supported by a home office in Seymour, Indiana.
Today, the Kocolene family of businesses owns several operating entities, including: Kocolene Investments, Smokers Host Discount Tobacco, and Ranger3PL.
In October of 2009, Kocolene Development Corporation became an ESOP company, allowing for employee ownership and profit-sharing in the company. Still true to the close-knit family values of honest, hard work, communication and the teamwork that made the company what it is today, Kocolene prides itself that after 80 years in business, they continue to become a better organization by attempting to learn and grow as a company every day.
Our Seven Business Philosophies
Kocolene’s long-term success has been built, in great part, on the hard work of our employees. Through the years, their commitment to providing outstanding customer service has been unmatched in the industries we operate in. These seven philosophies.
The Golden Rule
Treat others like you would like to be treated. This should extend to all business contacts: customers, suppliers, as well as fellow staff members.
We feel strongly toward the close-knit team concept of helping each other. We can truly accomplish more working together than we can on our own.
People talk about splitting something “50-50” or meeting you “half way.” We feel we should all commit to going more than “half way,” more than 50% – we talk in terms of going 51% with our business contacts.
Be professional in your position. We hope you understand that you now represent all of those people who have preceded you in working for Kocolene. Their efforts to create goodwill and a good reputation with our customers are now like fine crystal in your hands. We ask that you be careful and respectful in the treatment of the efforts and careers of your predecessors.
Communication has been described as “…the chain of understanding that integrates an organization from top to bottom, bottom to top, and from side to side.” With that “chain of understanding” throughout an integrated organization, corporate excellence is well within grasp.
Commission vs. Omission
Use all resources available to you, analyze all the information, then act. We expect and want decision makers.
An attitude is a way of feeling or acting toward a person, thing or situation. “Things turn out best for the people who make the best of the way things turn out,” according to Art Linkletter.